Product specification for main electrical equipment
Hydraulic system diagram
1. The main body of the equipment will have one year of free warranty, and special components shall be discussed separately;
2. During the trial-production period (within 3 months after equipment commissioning is finished), our company will dispatch a professional technician for follow-up service;
Within the warranty period, if fault occurs due to quality problem, our company will dispatch personnel to the site to solve the problem within 72 hours after receiving the notice;
After the warranty period of the equipment is expired, our company will offer effective solutions within 24 hours after receiving the notice, and will dispatch personnel for maintenance work if the user fails to solve the problem, only charging the cost expenses.
For annual overhaul of equipment, our company will dispatch professional technician to join the users in formulating the turnaround plan, free of charge;
Within the warranty period, our company can dispatch professional technician to the site to check the operation condition of equipment and provide field service.
After the warranty period of equipment expires, one return visit can be made on invitation once per half a year.
3. If our company has innovation and improvement points or constructive suggestions for similar equipments, we will inform the user in time.